Browsing by Author "Ozcan, B."
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A Comparative Application of Machine Learning Approaches to Win-back Lost Customers
Yildirim, S.; Yucekaya, A.D.; Hekimoglu, M.; Ozcan, B. (Institute of Electrical and Electronics Engineers Inc., 2023)Today's consumer is more knowledgeable and conscious than in the past. For this reason, it is quite possible for consumers to leave their service/product providers and start receiving service from another service/product ...